Maricar Lagman
email: Maricar_Lagman@yahoo.com


A highly trained and experienced Internet/Technical professional, who has developed, installed and maintained global Internet operations for leading e-commerce, entertainment, technical, and health companies.
 
Expertise includes outstanding project management, equipment, applications, operating systems, development, maintenance and troubleshooting skills for worldwide Internet systems.

EXPERIENCE

 
KailuaCreations.com, Kailua, HawaiiKailuaCreations.com
200
3 -
present
 

Consultant/Web Designer

 
Founder and Web designer for KailuaCreations.com. 
 
  • Responsible for all aspects of running the business including Web creation, consulting, training, marketing, accounting, bookkeeping, and bill collecting.

Hawaii Medical Service Association (HMSA), Honolulu, Hawaii
2001 - 2004

 

Systems Analyst

 
Technical Lead for Corporate Intranet using Microsoft Sharepoint Portal Server 2003, and Corporate Internet (www.hmsa.com)
 
  • Responsible for installation, configuration, and maintenace of Intranet Site using SPS2003, SQL2000, and WIndows2003 Servers, as well as VB .NET.

E-Production Program Manager / Product Lead

 
Product Lead for current HMSA internet sites (hmsa.com, bshi.net, islandsceneonline.com, wellpathways.com, & workcomphawaii.com), HMSA intranet site, and several client-server applications.
 
  • Responsible for maintenance and support of websites mentioned above, as well as project managing small business requirement changes and problem reports for the systems.
  • Ported intranet infrastructure from Vignette Storyserver platform to Microsoft Sharepoint Portal Server using Windows 2003 (.NET) and Active Directory.
  • Manage vendor relationships as well as negotiate vendor contracts for Internet/Intranet, and client server products.
  • Procure hardware and software for products and projects I am responsible for.
  • Product Lead for several client-server applications, including scanner systems, telecom, and voice recognition products.Walt Disney Internet Group
 
Walt Disney Internet Group, North Hollywood, California
1998 - 2001
 

Manager, International Online Operations

 
Managed the international server environment to ensure continuous website availability for the entire international Disney Internet Group operations located in Hawaii, London and Japan.
 
  • Managed business, contractual and technical issues between operations and the hosting vendor. Recovered $60,000 in a billing error for hosting services.
  • Created a virtual team environment for the company’s international webmasters, which permitted instant communications.
  • Resolved a Y2K server problem in Hawaii in collaboration with Microsoft.
  •  As primary contact, responded 24x7 for system downtimes worldwide. Most problems were resolved within 60 minutes.
  • Led the implementation for new and replacement server specifications and configuration.
  • Participated with recruitment of technical staff for operations.
  • Participated in website design by assuring that operational requirements were met.
  • Participated in decommissioning host servers in Hawaii and reinstallation in Florida without interruption of service.
 
IXL-Los Angeles, Westwood, California                     Lead Engineer - Wherehousemusic.com
1998
 

Lead Engineer

 
Led in the technical development of the Wherehouse Entertainment e-commerce website (www.wherehousemusic.com).
 
  • Prepared the requirements specification document covering all aspects of the site development and successfully landed the $2 million development project. The technical requirement specification document became a model for all future proposals.
  • Scoped the entire project including requirements, defining functions, designing specifications, managing project development, coordinating hardware and software issues, selecting the host vendor and managing engineers in San Diego and Los Angeles.
  • Researched, selected and implemented appropriate software for use in the design of the website (NetPerceptions Group Lens – for collaborative filtering, MS Site Server – for e-commerce, MS SQL – for database, Vignette StoryServer – for web development).
 
Cybermedia, Inc., Santa Monica, California      
1997 - 1998
 

Software Engineer/Web Programmer

 
Developed the user interface for the company’s principal product, First Aid 98, a utility used for crash prevention and PC problem alert. Integrated the user interface with backend *.dlls using html-based content, visual basic scripts and ActiveX controls.
 
  • Created and updated online customer service tools and modified and enhanced the subscription registration and renewal pages for the Oil Change product, using idc/htx in conjunction with SQL stored procedures in MS IIIS 3.0.
  • Designed and implemented Oil Change customer tools using Active Server Pages (ASP).
  • Integrated CyberCash technology with existing online accounting tools, providing e-commerce capability.
  • Provided assistance to the Webmaster for ongoing corporate website development.
 
The Palace Inc., Westwood, Californiathepalace.com - avatar based chat company
1997
 

Webmaster

 
Managed the company website which was an avatar-based chat community. Reported to the Vice President of Marketing.
 
  • Developed and maintained the corporate website using HTML, Perl, CGI and JavaScript/VBScript. The server environment included DEC Alpha, DEC UNIX OS and Netscape Enterprise 2.0 Server software.
  • Reported on website traffic and analysis of usage trends to the CFO. This included analyzing, recommending and employing third-party tools  (Webtrends, NetGenesis) as well as developing customized scripts for specific accounting needs.
  • Served as main technical contact with a third-party development firm for the company’s website redesign.
  • Managed relationships with a fulfillment house that incorporated electronic commerce into the website.
 
Platinum Solutions, Inglewood, CaliforniaPlatinum Solutions
1995 - 1997
 

Webmaster/Senior Member of Technical Staff

 
Managed the company website (www.platsol.com). Facilitated in a self-directed work team environment.
 
  • Developed and maintained the corporate website using HTML, Perl, CGI, C and JavaScript/VBScript. Ported web environment from a Pentium 120, FreeBSD OS, NCSA httpd server software environment to a SPARC20, Solaris, Netscape Enterprise Server software environment.
  • Developed the corporate Intranet using Perl and C.
  • Created user analysis reports for senior management.
  • Registered website with various major search engines.
  • Consulted with various project groups regarding Internet technology.
  • Attended many Internet conferences and seminars.
  • Performed regression testing for DEC System V Environment (SVE) UNIX test suite in C.
  • Configured, executed and analyzed the SVE project test suite.
  • Debugged and programmed bug fixes for the DEC OSF/Ultrix OS Kernel.
Litton Data Systems, Agoura Hills, CaliforniaLitton Data Systems
1993 - 1995

 

Software Engineer

 
Developed software for the US Army using C in UNIX and DOS environments. Member of the Software Engineering Process Group (SEPG) for a large Ada software project, THAAD (Theater High Altitude Area Defense).
 
  • Developed a program that interfaced the mouse with a customized DOS application. 
  • Calculated ballistic trajectory data using various guns, shells and fuse combinations. 
  • Coordinated the metrics collection used to analyze the software development process.
  • Calibrated the COCOMO (cost estimating) metrics model for specific projects. 
  • Led document inspections and code reviews. 
  • Published technical software documents. 
  • Generated software metrics and action item reports. 
  • Coordinated new hire technical orientation training.
 

EDUCATIONAlumni of California State University Northridge (CSUN)

 

California State University, Northridge (CSUN), Northridge, California

                     Bachelor of Science, Computer Science, 1994
Honors: Various scholarships and awards including Outstanding Graduating Senior Award (1 of 5 in a graduating class of 7,000) and Outstanding Computer Science Student Award
 
Additional Training:
  • Net Perceptions GroupLens Server (1998)
  • MS Site Server Commerce (1998),
  • MS VB .NET (2003)