Resume / Technical Background
Lagman, is a
highly trained and experienced Internet/Technical professional, who has
developed, installed and maintained global Internet operations for leading
e-commerce, entertainment, technical, and health companies. She is now the
president of her own web design company called "Web Designs Hawaii Inc."
doing business as KailuaCreations.com.
includes outstanding project management, equipment, applications, operating
systems, development, maintenance and troubleshooting skills for worldwide
Web Designs Hawaii, Inc. (dba KailuaCreations.com)
Founder and Web designer for
for all aspects of running the business including Web design, creation,
programming, consulting, training, marketing, accounting, bookkeeping, and bill
Hawaii Medical Service Association
2001 - 2004
Lead for Corporate Intranet using Microsoft Sharepoint Portal Server 2003,
and Corporate Internet (www.hmsa.com)
- Responsible for installation,
configuration, and maintenace of Intranet Site using SPS2003,
SQL2000, and WIndows2003 Servers, as well as VB .NET.
E-Production Program Manager / Product
for current HMSA internet sites (hmsa.com, bshi.net, islandsceneonline.com,
wellpathways.com, & workcomphawaii.com), HMSA intranet site, and several
maintenance and support of websites mentioned above, as well as project managing
small business requirement changes and problem reports for the systems.
infrastructure from Vignette Storyserver platform
to Microsoft Sharepoint Portal Server using Windows
2003 (.NET) and Active Directory.
relationships as well as negotiate vendor contracts for Internet/Intranet,
and client server products.
and software for products and projects I am responsible for.
for several client-server applications, including scanner systems, telecom,
and voice recognition products.
Walt Disney Internet Group
1998 - 2001
Technical Online Operations
the international server environment to ensure continuous website availability
for the entire international Disney Internet Group operations located in
contractual and technical issues between operations and the hosting vendor.
Recovered $60,000 in a billing error for hosting services.
Created a virtual
team environment for the company’s international webmasters, which permitted
Resolved a Y2K
server problem in Hawaii in collaboration with Microsoft.
As primary contact,
responded 24x7 for system downtimes worldwide. Most problems were resolved
within 60 minutes.
Led the implementation
for new and replacement server specifications and configuration.
with recruitment of technical staff for operations.
in website design by assuring that operational requirements were met.
in decommissioning host servers in
Hawaii and reinstallation in
Florida without interruption of service.
Led in the technical development of the Wherehouse Entertainment
e-commerce website (www.wherehousemusic.com).
requirements specification document covering all aspects of the site
development and successfully landed the $2 million development project. The
technical requirement specification document became a model for all future
Scoped the entire project including requirements, defining functions,
designing specifications, managing project development, coordinating
hardware and software issues, selecting the host vendor and managing
San Diego and
and implemented appropriate software for use in the design of the website
(NetPerceptions Group Lens – for collaborative filtering, MS Site Server –
for e-commerce, MS SQL – for database, Vignette StoryServer – for web development).
California 1997 - 1998
Software Engineer/Web Programmer
the user interface for the company’s principal product,
First Aid 98, a utility used for crash prevention and PC problem alert.
Integrated the user interface with backend *.dlls using html-based content,
visual basic scripts and ActiveX controls.
Created and updated
online customer service tools and modified and enhanced the subscription registration
and renewal pages for the Oil Change product, using idc/htx in conjunction with SQL stored procedures
in MS IIIS 3.0.
implemented Oil Change customer
tools using Active Server Pages (ASP).
- Integrated CyberCash technology with existing online accounting tools,
providing e-commerce capability.
to the Webmaster for ongoing corporate website development..
The Palace Inc.
Managed the company website which
was an avatar-based chat community. Reported to the Vice President of Marketing.
The server environment included DEC Alpha, DEC UNIX OS and Netscape Enterprise
2.0 Server software.
Reported on website
traffic and analysis of usage trends to the CFO. This included analyzing,
recommending and employing third-party tools (Webtrends, NetGenesis) as well as developing
customized scripts for specific accounting needs.
Served as main
technical contact with a third-party development firm for the company’s website
with a fulfillment house that incorporated electronic commerce into the website.
California 1995 - 1997
Managed the company website (www.platsol.com). Facilitated in a self-directed work team
Webmaster / Senior Member of Technical Staff
Ported web environment from a Pentium 120, FreeBSD OS, NCSA httpd server software
environment to a SPARC20, Solaris, Netscape Enterprise Server software environment.
corporate Intranet using Perl and C.
analysis reports for senior management.
with various major search engines.
various project groups regarding Internet technology.
Internet conferences and seminars.
testing for DEC System V Environment (SVE) UNIX test suite in C.
and analyzed the SVE project test suite.
programmed bug fixes for the DEC OSF/Ultrix OS Kernel.
Litton Data Systems
California 1993 - 1995
Developed software for the US Army
using C in UNIX and DOS environments.
Member of the Software Engineering Process Group (SEPG)
for a large
Ada software project, THAAD (Theater
High Altitude Area Defense).
Developed a program
that interfaced the mouse with a customized DOS application.
trajectory data using various guns, shells and fuse combinations.
metrics collection used to analyze the software development process.
COCOMO (cost estimating) metrics model for specific projects.
inspections and code reviews.
metrics and action item reports.
hire technical orientation training.
California State University, Northridge (CSUN), Northridge, California
Honors: Various scholarships and awards including
Senior Award (1 of 5 in a graduating class of 7,000) and Outstanding Computer
Science Student Award
Bachelor of Science,
Computer Science, 1994
- Net Perceptions GroupLens
- MS Site Server Commerce (1998)
- MS VB .NET (2003)