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Resume / Technical Background


Maricar Lagman, is a highly trained and experienced Internet/Technical professional, who has developed, installed and maintained global Internet operations for leading e-commerce, entertainment, technical, and health companies. She is now the president of her own web design company called "Web Designs Hawaii Inc." doing business as KailuaCreations.com.

Expertise includes outstanding project management, equipment, applications, operating systems, development, maintenance and troubleshooting skills for worldwide Internet systems.


EXPERIENCEKailuaCreations.com

 
Web Designs Hawaii, Inc. (dba KailuaCreations.com)
Oahu, Hawaii  2003 - present

President / Web Designer

Founder and Web designer for KailuaCreations.com.
  • Responsible for all aspects of running the business including Web design, creation, programming, consulting, training, marketing, accounting, bookkeeping, and bill collecting.

Hawaii Medical Service Association (HMSA)
Honolulu, Hawaii  2001 - 2004

Systems Analyst

 
Technical Lead for Corporate Intranet using Microsoft Sharepoint Portal Server 2003, and Corporate Internet (www.hmsa.com)
  • Responsible for installation, configuration, and maintenace of Intranet Site using SPS2003, SQL2000, and WIndows2003 Servers, as well as VB .NET.

E-Production Program Manager / Product Lead

Product Lead for current HMSA internet sites (hmsa.com, bshi.net, islandsceneonline.com, wellpathways.com, & workcomphawaii.com), HMSA intranet site, and several client-server applications.
  • Responsible for maintenance and support of websites mentioned above, as well as project managing small business requirement changes and problem reports for the systems.
  • Ported intranet infrastructure from Vignette Storyserver platform to Microsoft Sharepoint Portal Server using Windows 2003 (.NET) and Active Directory.
  • Manage vendor relationships as well as negotiate vendor contracts for Internet/Intranet, and client server products.
  • Procure hardware and software for products and projects I am responsible for.
  • Product Lead for several client-server applications, including scanner systems, telecom, and voice recognition products.Walt Disney Internet Group
 
Walt Disney Internet Group
North Hollywood, California  1998 - 2001

Manager, International Technical Online Operations

 
Managed the international server environment to ensure continuous website availability for the entire international Disney Internet Group operations located in Hawaii, London and Japan.
  • Managed business, contractual and technical issues between operations and the hosting vendor. Recovered $60,000 in a billing error for hosting services.
  • Created a virtual team environment for the company’s international webmasters, which permitted instant communications.
  • Resolved a Y2K server problem in Hawaii in collaboration with Microsoft.
  • As primary contact, responded 24x7 for system downtimes worldwide. Most problems were resolved within 60 minutes.
  • Led the implementation for new and replacement server specifications and configuration.
  • Participated with recruitment of technical staff for operations.
  • Participated in website design by assuring that operational requirements were met.
  • Participated in decommissioning host servers in Hawaii and reinstallation in Florida without interruption of service.
 
IXL-Los AngelesLead Engineer - Wherehousemusic.com
Westwood, California   1998

Lead Engineer

Led in the technical development of the Wherehouse Entertainment e-commerce website (www.wherehousemusic.com).

  • Prepared the requirements specification document covering all aspects of the site development and successfully landed the $2 million development project. The technical requirement specification document became a model for all future proposals.
  • Scoped the entire project including requirements, defining functions, designing specifications, managing project development, coordinating hardware and software issues, selecting the host vendor and managing engineers in San Diego and Los Angeles.
  • Researched, selected and implemented appropriate software for use in the design of the website (NetPerceptions Group Lens – for collaborative filtering, MS Site Server – for e-commerce, MS SQL – for database, Vignette StoryServer – for web development).
 
Cybermedia, Inc.
Santa Monica, California     1997 - 1998

Software Engineer/Web Programmer

 
Developed the user interface for the company’s principal product, First Aid 98, a utility used for crash prevention and PC problem alert. Integrated the user interface with backend *.dlls using html-based content, visual basic scripts and ActiveX controls.
  • Created and updated online customer service tools and modified and enhanced the subscription registration and renewal pages for the Oil Change product, using idc/htx in conjunction with SQL stored procedures in MS IIIS 3.0.
  • Designed and implemented Oil Change customer tools using Active Server Pages (ASP).
  • Integrated CyberCash technology with existing online accounting tools, providing e-commerce capability.
  • Provided assistance to the Webmaster for ongoing corporate website development..
 
The Palace Inc.thepalace.com - avatar based chat company
Westwood, California   1997

Webmaster

Managed the company website which was an avatar-based chat community. Reported to the Vice President of Marketing.
  • Developed and maintained the corporate website using HTML, Perl, CGI and JavaScript/VBScript. The server environment included DEC Alpha, DEC UNIX OS and Netscape Enterprise 2.0 Server software.
  • Reported on website traffic and analysis of usage trends to the CFO. This included analyzing, recommending and employing third-party tools  (Webtrends, NetGenesis) as well as developing customized scripts for specific accounting needs.
  • Served as main technical contact with a third-party development firm for the company’s website redesign.
  • Managed relationships with a fulfillment house that incorporated electronic commerce into the website.
 
Platinum Solutions
Inglewood, California   1995 - 1997

Webmaster / Senior Member of Technical Staff 

Managed the company website (www.platsol.com). Facilitated in a self-directed work team environment.
  • Developed and maintained the corporate website using HTML, Perl, CGI, C and JavaScript/VBScript. Ported web environment from a Pentium 120, FreeBSD OS, NCSA httpd server software environment to a SPARC20, Solaris, Netscape Enterprise Server software environment.
  • Developed the corporate Intranet using Perl and C.
  • Created user analysis reports for senior management.
  • Registered website with various major search engines.
  • Consulted with various project groups regarding Internet technology.
  • Attended many Internet conferences and seminars.
  • Performed regression testing for DEC System V Environment (SVE) UNIX test suite in C.
  • Configured, executed and analyzed the SVE project test suite.
  • Debugged and programmed bug fixes for the DEC OSF/Ultrix OS Kernel.
Litton Data Systems
Litton Data Systems
Agoura Hills, California   1993 - 1995

Software Engineer

Developed software for the US Army using C in UNIX and DOS environments. Member of the Software Engineering Process Group (SEPG) for a large Ada software project, THAAD (Theater High Altitude Area Defense).
  • Developed a program that interfaced the mouse with a customized DOS application. 
  • Calculated ballistic trajectory data using various guns, shells and fuse combinations. 
  • Coordinated the metrics collection used to analyze the software development process.
  • Calibrated the COCOMO (cost estimating) metrics model for specific projects. 
  • Led document inspections and code reviews. 
  • Published technical software documents. 
  • Generated software metrics and action item reports. 
  • Coordinated new hire technical orientation training.
 

Alumni of California State University Northridge (CSUN)EDUCATION

California State University, Northridge (CSUN), Northridge, California
Bachelor of Science, Computer Science, 1994

Honors: Various scholarships and awards including Outstanding Graduating Senior Award (1 of 5 in a graduating class of 7,000) and Outstanding Computer Science Student Award

Additional Training:

  • Net Perceptions GroupLens Server (1998)
  • MS Site Server Commerce (1998)
  • MS VB .NET (2003)

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